OLHI OLHI – OmbudService for Life & Health Insurance | Resolution of your Canadian Insurance Concerns | OLHI

How we help


We’re here to help! Contact OLHI at any time for general information about how to make a complaint with your insurance company or to get us to review your complaint.

Our help is free, prompt and impartial.

You can find out more about OLHI’s and insurers’ complaints processes here.


We also offer general information about life and health insurance for all Canadians, at no cost. We can help you with questions about your policy or service – or if you don’t have insurance but are thinking about getting it.

We provide:

  • A tool to help you find the insurance you’re looking for
  • A way to search for a lost policy for a deceased person
  • A tool to find which company now holds your insurance policy, following a merger or acquisition

You can find out more about OLHI’s information services here.