Consumer Complaint Officer Listing

Manulife Canada Ltd

Mr. Jean Lamy

Ombudsman

500, King Street North
Waterloo, Ontario N2J 4C6

1-877-318-4054

[email protected]

Medavie Blue Cross

Ms. Donna Whiteway

Director, Risk Management & Compliance

644 Main St.
Moncton, NB E1C 8L3

[email protected]

National Bank Life Insurance Company

Ms. Geneviève Trottier

Senior Manager, Client Complaint Appeal Office

1-888-300-9004

[email protected]

New York Life Insurance Company

New York Life Insurance Company Complaint Liaison

44 South Broadway
White Plains, New York 10601

[email protected]

Old Republic Insurance Company of Canada

Esther Wilson

Compliance Analyst, Compliance

100 King Street West, Suite 1100
Hamilton, ON L8P 1A2

[email protected]

Optimum Reassurance Inc.

M. Robert Desgroseilliers

Vice président, Assurance qualité et projets spéciaux

Bureau 1200, 425 boulevard de Maisonneuve ouest
Montréal, Québec H3A 3G5

[email protected]

Pacific Blue Cross

Ms. Cathy Nurmi

Director, Individual Plans & Consumer Complaints Officer

PO Box 7000
Vancouver, BC V6B 4E1

[email protected]

Pavonia Life Insurance Company of Michigan

Ms. Judith Moncrieff

Complaint Officer

34 King St. East
Toronto, Ontario M5C 2X8

[email protected]

Primerica Life Insurance Company of Canada

Mr. David Grad

Compliance Officer

6985 Financial Drive, Suite 40
Mississauga, Ontario L5N 0G3

[email protected]

Quebec Blue Cross

Mr. Olivier Thibeault

Advisor, Litigations and Claims

550 Sherbrooke Street West
Montreal, QC H3A 3S3

[email protected]

RBC Insurance Company

Robyn Van Zant

Consumer Complaints Officer

P.O. Box 213, Station A
Mississauga, Ontario L5A 4N9

905-816-5705

[email protected]

RBC Life Insurance Company

Robyn Van Zant

Consumer Complaint Officer

P.O. Box 213, Station A
Mississauga, Ontario L5A 4N9

905-816-5705

[email protected]

Reliable Life Insurance Company

Esther Wilson

Compliance Analyst, Compliance

100 King Street West, Suite 1100
Hamilton, Ontario L8P 1A2

[email protected]

Saskatchewan Blue Cross

Mr. David Patola

Sr. Vice President, Operations and Health Delivery

516 Second Avenue North
Saskatoon, Saskatchewan S7K 3T2

306.667.5479

[email protected]

Scotia Life Insurance Company

Ms. Janette Leyva

Chief Compliance Officer

4 King St. west
Toronto, Ontario M5H 1H1

[email protected]

Sun Life Assurance

Ms. Nathalie Barbosa

Complaint Officer

1155 Metcalfe Street
Montreal, Quebec H2B 2V6

1-877-786-5433

[email protected]

Sun Life Financial

Ms. Nathalie Barbosa

Complaint Officer

1155 Metcalfe Street
Montreal, Quebec H2B 2V6

1-877-786-5433

[email protected]

TD Life Insurance Company

Mr. Ryan Treleaven

Deputy Ombudsman

TD Centure, PO Box 1
Toronto, Ontario M5K 1A2

[email protected]

Teachers Life Insurance Society (Fraternal)

Ms. Kim Hanchar

Director, Business Administration

Suite C, 916 The East Mall
Etobicoke, Ontario M9B 6K1

[email protected]

Trans Global Insurance

Mr Gregory Nakonechny

Vice President, Legal and Corporate Secretary

Suite 275, 16930 114 Avenue NW
Edmonton, AB T5M 3S2

[email protected]

Trans Global Life

Mr. Gregory Nakonechny

275-16930 114 Avenue NW
Edmonton, AB T5M 3S2

[email protected]

- or -

Ms. Francella Lindo

Triton Insurance

Mr. Denis Martel

VP Marketing

1420-380 Wellingston Street
London, Ontario N6A 5B5

(844) 621-8014. Ext 6

[email protected]

TruStage Life of Canada

Ms. Sharmila Menon-Nair

Director, Compliance

180, Northfield Drive West, Unit #4, 1st Floor
Waterloo, ON N2L 0C7

226-336-7992

[email protected]

UV Insurance

Mrs. Joëlle Girouard

Chief Compliance Officer

142 rue Hériot
Drummondville, Québec J2B 6W9

1-800-567-0988 x 2549

[email protected]

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