OLHI – OmbudService for Life & Health Insurance | Resolution of your Canadian Insurance Concerns | OLHI Acadia Life
Mme Josée Thériault Baldwin
Complaince
C.P. 5554, 295, boulevard Saint-Pierre Ouest
Caraquet, New Brunswick, E1W 1B7
Actra Fraternal Benefit Society
Mr. Robert Underwood
President & CEO
1000 Yonge Street
Toronto, Ontario, M4W 2K2
Aetna Life Insurance Company
Mrs. Colleen Sexsmith
Chief Agent in Canada
Unit 2, 1145 Nicholson Road, CAS Accounting for Insurance
Newmarket, Ontario, L3Y 9C3
Alberta Blue Cross
Mr. Scott Kashuba
Senior Manager, Risk Assurance Services
5th Floor, 10009-108 St.
Edmonton, Alberta, T5J 3C5
780-401-1162
Allianz Life Insurance Company of North America
Mrs. Beverly Scheller
Principal Compliance Analyst
5701 Golden Hills Drive
Minneapolis, Minnesota, 55416
American Bankers Insurance Company of Florida
Mr. Andy Marquez
Vice President Administration
5000 Yonge Street, Suite 2000
Toronto, Ontario, M2N 7E9
770-763-1815
Ombudsperson
5000 Yonge Street, Suite 2000
Toronto, Ontario, M2N 7E9
416-773-3360
American Bankers Life Assurance Company of Florida
Ms. Amanda Menard
Ombudsperson
5000 Yonge Street, Suite 2000
Toronto, Ontario, M2N 7E9
416-773-3360
American Health and Life Insurance Company
Mr. Denis Martel
1420-380 Wellington Street
London, Ontario, N6A 5B5
American Health and Life Insurance Company (AHLIC)
Mr. Denis Martel
VP Marketing
355 Wellington Street 2nd Floor
London, Ontario, N6A 3N7
Association d’Hospitalisation Canassurance
Mrs. Allison MacLean
Chief Compliance Officer
644 Main Street
Moncton, NB, E1C 8L3
506-867-4285
Assumption Mutual Life Insurance Company
Ms. Nicole Ouellette
Ombudsman and Compliance Officer
C.P. 160, 770 Main Street
Moncton, New Brunswick, E1C 8L1
1-800-343-5622 x 5207
Assurant Life of Canada
Assurant Solutions
Ms. Carol Allen
Ombudsperson
5000 Yonge Street, Suite 2000
Toronto, Ontario, M2N 7E9
770-763-1815
Blue Cross Life
Ms. Joelyn Bernard
Chief Compliance Officer
644 Main Street
Moncton, NB, E1C 8L3
506-867-4285
BMO Life Assurance Company
Ms. Jamie Paradis
Consumer Complaints Officer
60 Yonge Street
Toronto, Ontario, M5E 1H5
BMO Life Insurance Company
Ms. Jamie Paradis
Consumer Complaints Officer
60 Yonge Street
Toronto, Ontario, M5E 1H5
British Columbia Life & Casualty Company (BC Life)
Mr. David Crumpton
Director, Compliance and Chief Privacy Officer
PO Box 7000
Vancouver, BC, V6B 4E1
Tel: 604 419-2960 Fax: 604 419-2092
Brookfield Annuity Company
Mr. Paul Forestell
CEO
333 Bay Street
Toronto, Ontario, M5H 2R2
416-607-2176
Canada Life Assurance Company
Ms. Christina Piperakis
Ombudsman
255 Dufferin Avenue
London, Ontario, N6A 4K1
1 (866) 292-7825
Canadian Premier Life Insurance Company
Canassurance Insurance Company
Mr. Richard Lachance
Vice-Président, Développement et Assistance
Bureau B9, 550 rue Sherbrooke ouest
Montréal, Québec, H3A 3S3
Chubb Life Insurance Company of Canada
Mr. John Juba
Chief Compliance Officer
199 Bay Street, Suite 2500
Toronto, Ontario, M5L 1E2
CIBC Life Insurance Company Limited
Ms. Louise Nash
Senior Director, Insurance Risk & Ombudsman
33 Yonge St. 8th floor
Toronto, Ontario, M5E 1G4
CIGNA Life Insurance Company of Canada
Ms. Jim Mavroidis
Ombudsman
301 - 100 Consilium Place
Scarborough, Ontario, M1H 3E3
416-279-2093
Co-operators General Insurance Company
Mrs. Denise Fleischmann
Ombudsperson
130 Macdonell Street
Guelph, Ontario, N1H 6P8
1-800-265-2662, ext. 306009
Co-operators Life Insurance Company
Mrs. Denise Fleischmann
Ombudsperson
130 Macdonell Street
Guelph, Ontario, N1H 6P8
1-800-265-2662, ext. 306009
Combined Insurance Company of America
Mrs. Fabienne Azoulay
Director of Compliance & Chief Complaint Officer
7300 Warden Avenue
Markham, Ontario, L3R 0X3
Connecticut General Life Insurance Company
Mr. Jim Mavroidis
Ombudsman
301-100 Consilium Place
Scarborough, Ontario, M1H 3E3
416-279-2093
CUMIS Life Insurance Company
Mrs. Denise Fleischmann
Ombudsperson
130 Macdonell Street
Guelph, Ontario, N1H 6P8
1-800-265-2662, ext. 306009
Desjardins Financial Security Life Assurance Company
Officier du règlement des différends et de la protection des renseignements personnels
200 avenue des Commandeurs
Lévis , Québec, G6V 6R2
418-838-7800 x 5584830
Empire Life Insurance Company, The
Mrs. Valerie Robb
Ombudsman
259 King Street East
Kingston, Ontario, K7L 3A8
613-548-1890 ext. 3236
Equitable Life Insurance Company of Canada, The
Mr. Steve Jennings
Senior Compliance Consultant, Audit and Ombudsman
P.O. Box 1603, Stn. Waterloo, One Westmount Road North
Waterloo, Ontario, N2J 4C7
FaithLife Financial
Mrs. Lynn Wagner
Director, Corporate Services
300-470 Weber Street North
Waterloo, Ontario, N2L 6J2
519-886-4617 x 256
First Canadian Insurance Corporation
Ms. Tanya Phillips
Complaints Ombudsman
Suite 200, 320 Sioux Road
Sherwood Park, Alberta, T8A 3X6
First North American Insurance Company
Mrs. Annemarie Lees
Ombud Liaison Office Consultant
500 King Street North
Waterloo, Ontario, N2J 4C6
519-747-7000, ext.246344
Foresters
Mrs. Valerie Howes
Manager, Complaints Resolution
789 Don Mills Road
Don Mills, Ontario, M3C 1T9
416 467 2498
Foresters Life
Mrs. Valerie Howes
Manager, Complaints Resolution
789 Don Mills Road
Don Mills, Ontario, M3C 1T9
416 467 2498
Gerber Life Insurance Company
Ms Robin Holloway
906-853-0858 Ext. 226
GMS Insurance Inc.
Ms. Kim Siddons
Manager Claims
PO Box 1949, 2055 Albert Street
Regina, Saskatchewan, S4P 0E3
306.790.5778
Great-West Life Assurance Company, The
Ms. Christina Piperakis
Ombudsman
255 Dufferin Avenue
London, Ontario, N6A 4K1
1 (866) 292-7825
Green Shield Canada
Ms. Lorraine Ladha
Director, Risk Management & Compliance
5140 Yonge Street
Toronto, Ontario, M2N 6L7
Group Medical Services
Ms. Cathy Lamont
Ombudsman
PO Box 1949, 2055 Albert Street
Regina, Saskatchewan, S4P 0E3
Humania Assurance Inc.
Mr. Jean-Patrice Dozois
Senior Director, compliance
CP 10000, 1555 Girouard West
Saint-Hyacinthe, Québec, J2S 7C8
Industrial Alliance Insurance and Financial Services Inc.
Mr. Pierre-Alexandre Archer
Legal Counsel / Conseiller juridique
1080, Grande Allée ouest
Québec, Québec, G1K 7M3
418-684-5000 ext 5963
Sr Consultant, Group Benefits & Compliance
522 University Ave
Toronto, Ontario, M5G 1Y7
416-585-8813
Industrial Alliance Insurance and Financial Services Inc. (Group)
Ivari
Ms. Carol Allen
Chief Compliance Officer
5000 Yonge Street
Toronto, Ontario, M2N 7J8
Knights of Columbus
Mr. Andrew Bucknam
Chief Compliance Officer
1 Columbus Plaza
New Haven, Connecticut, 06510-3326
(203) 752-4122
La Capitale Civil Service Insurance Inc.
M. David Richard
Avocat et Médiateur accrédité
625, rue Jacques-Parizeau
Québec, Québec, G1R 2G5
1-800-463-4856 poste 77171
La Capitale Financial Security Insurance Company
Mrs. Sherri Langford
Director, Compliance
7150 Derrycrest Drive
Mississauga, Ontario, L5W 0E5
1-800-268-2835
La Capitale Insurance and Financial Services Inc.
Mrs. Sherri Langford
Director, Compliance
7150 Derrycrest Drive
Mississauga, Ontario, L5W 0E5
1-800-268-2835
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