Consumer Complaint Officer Listing

Acadia Life

Mme Josée Thériault Baldwin

Compliance Advisor

C.P. 5554, 295, boulevard Saint-Pierre Ouest
Caraquet, New Brunswick E1W 1B7

[email protected]

Actra Fraternal Benefit Society

Mr. Kevin Forrest

Director, Legal Services

1000 Yonge Street
Toronto, Ontario M4W 2K2

416-967-6600 ext. 237

[email protected]

Aetna Life Insurance Company

Mrs. Colleen Sexsmith

Chief Agent in Canada

Unit 2, 1145 Nicholson Road, CAS Accounting for Insurance
Newmarket, Ontario L3Y 9C3

[email protected]

Alan CA Inc.

Odile Kusnik

COO

8 King St E, 811
Toronto, Ontario M5C 1B5

[email protected]

Alberta Blue Cross

Complaints Officer

10009-108 St. NW
Edmonton, Alberta T5J 3C5

780-392-2653

[email protected]

Allianz Care

Chris Hebb

Chief Agent, AWP Health & Life SA

Suite 1600, 130 Adelaide St. West
Toronto, Ontario M5H 3P5

[email protected]

American Bankers Insurance Company of Florida (Assurant)

Marie Smith

Complaints Liaison Officer

5000 Yonge Street, Suite 2000
Toronto, Ontario M2N 7E9

1-800-561-3232, Extension 4666019

[email protected]

American Bankers Life Assurance Company of Florida (Assurant)

Marie Smith

Complaints Liaison Officer

5000 Yonge Street, Suite 2000
Toronto, Ontario M2N 7E9

1-800-561-3232, Extension 4666019

[email protected]

American Health and Life Insurance Company (Triton Insurance)

Anne Yantha

Compliance Manager

1420-380 Wellington Street
London, Ontario N6A 5B5

844-621-8014

[email protected]

Association d’Hospitalisation Canassurance

Olivier Thibeault

Advisor, Litigations and Claims

644 Main Street
Moncton, NB E1C 8L3

506-867-4285

[email protected]

Assumption Mutual Life Insurance Company

Mr. Alexis Couture

Ombudsman and Compliance Officer

C.P. 160, 770 Main Street
Moncton, New Brunswick E1C 8L1

1-800-343-5622 x 5207

[email protected]

Beneva

Nicole Caputo

Complaints Officer

2525 boulevard Laurier, PO Box 10500 Station Sainte-Foy
Quebec City, Quebec G1V 4H6

1 855 425-0922

[email protected]

Blue Cross Life

Ms. Joelyn Bernard

Chief Compliance Officer

644 Main Street
Moncton, NB E1C 8L3

506-867-4285

[email protected]

BMO Life Assurance Company

Imen Ben Khalaf

Consumer Complaints Officer

60 Yonge Street
Toronto, Ontario M5E 1H5

[email protected]

BMO Life Insurance Company

Imen Ben Khalaf

Consumer Complaints Officer

60 Yonge Street
Toronto, Ontario M5E 1H5

[email protected]

Brookfield Annuity Company

Thomas Olunloyo

CEO

333 Bay Street, Suite 1200
Toronto, Ontario M5H 2R2

[email protected]

Canada Life Assurance Company

Ms. Mariana Estabrooks

Ombudsman

255 Dufferin Avenue
London, Ontario N6A 4K1

1 (866) 292-7825

[email protected]

Canadian Premier Life Insurance Company (Securian)

Ms. Connie Morelli

Customer Service Manager, Ombudsman

416-883-6320

[email protected]

Canassurance Insurance Company

Olivier Thibeault

Advisor, Litigations and Claims

550 Sherbrooke Street West
Montréal, Québec H3A 3S3

[email protected]

Chubb Life Insurance Company of Canada

John Juba

Chief Compliance Officer

7300 Warden Avenue
Markham, Ontario L3R 0X3

[email protected]

CIBC Life Insurance Company Limited

Chris Reid

Vice President, Client Complaint Appeals

81 Bay Street, CIBC Square, Floor 24
Toronto, Ontario M5J 0E7

[email protected]

CIGNA Life Insurance Company of Canada (Connecticut General Life Insurance Company)

Jim Mavroidis

Ombudsman

301 - 100 Consilium Place
Scarborough, Ontario M1H 3E3

416-279-2093

[email protected]

Co-operators General Insurance Company

Mrs. Denise Fleischmann

Ombudsperson

130 Macdonell Street
Guelph, Ontario N1H 6P8

1-800-265-2662, ext. 306009

[email protected]

Co-operators Life Insurance Company

Mrs. Denise Fleischmann

Ombudsperson

130 Macdonell Street
Guelph, Ontario N1H 6P8

1-800-265-2662, ext. 306009

[email protected]

Combined Insurance Company of America

Ahlam Bukhari

Director of Compliance

6711 Mississauga Rd, Suite 706
Mississauga, Ontario L5N 2W3

905-608-3755

[email protected]

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