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News 

OLHI appoints new Senior Deputy Ombudsman 

The OmbudService for Life and Health Insurance has appointed Mtre Stéphanie Robillard to the position of Senior Deputy Ombudsman.

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New partnership between OLHI and Quebec Cancer Foundation in support of health rights and critical illness insurance for people facing cancer

We are proud to announce our partnership with the Quebec Cancer Foundation (QCF). This strategic alliance will make it possible to enhance the daily well-being and financial security of people with cancer and their loved ones.

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Financial Literacy Month campaign aims to help Canadian Millennials with life and health insurance complaints

FOR IMMEDIATE RELEASE (TORONTO, 1 Nov 2021) – Lisa D.’s son has cerebral palsy, and his doctor recommended a treatment to help manage it. Her insurance company said it couldn’t cover the treatment. Lisa turned to the OmbudService for Life and Health Insurance (OLHI) for help and to access our free public service. We worked with her and her insurer to find a solution. In the end, her insurer covered the treatment.

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OLHI and the Government of Canada are urging you to take immediate measures to return to Canada

OLHI and the Government of Canada are urging you to take immediate measures to return to Canada while flights are still available.

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The OmbudService for Life & Health Insurance Enhances Focus on Western Canada

Canada’s independent insurance complaint resolution service appoints new Regional Head of Communications and Marketing for Western Canada

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We have moved!

Please note our Toronto office is moving to a new location. Our new address is 20 Adelaide Street East, Suite 802, PO Box 29 Toronto ON M5C 2T6

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The OmbudService for Life & Health Insurance appoints new Senior Deputy Ombudsman

The OmbudService for Life & Health Insurance (OLHI) announced today the appointment of Marjolaine Cantin to the newly created role of Senior Deputy Ombudsman, effective immediately.

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OmbudService for Life & Health Insurance appoints a new Chief Executive Officer and Ombudsman

The OmbudService for Life & Health Insurance (OLHI) announced today that its Board of Directors has appointed Mr. Glenn O’Farrell as Chief Executive Officer and Ombudsman. He will assume his functions in the Toronto office on August 19, 2019.

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Third independent review

OLHI’s third independent review has been completed and is being published on our Website to receive comments from interested parties, such as consumers, industry, regulators and the public at large.  Comments will be received in writing only at [email protected] and must be submitted by Tuesday, September 3, 2019.  Confidentiality of submissions is assured and comments […]

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OmbudService for Life & Health Insurance adds a new Western Canadian Board member

The Board of Directors of the OmbudService for Life & Health Insurance (OLHI) recently welcomed Mr. Geoff Plant as a new Board Member following their Annual General Meeting held in Toronto on September 13, 2018. Click here to read the release

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