News 

Montreal, Quebec – Stéphanie Robillard, Executive Director and Ombudsman of the OmbudService for Life and Health Insurance (OLHI) announced that Dorothée Beaupré Bernier has been appointed as Senior Deputy Ombudsman and Conciliator, effective September 9, 2024.  Dorothée has wide-ranging experience in the life and health insurance industry and ombudsman services. Her expertise will undoubtedly be […]

The Board of Directors of the OmbudService for Life and Health Insurance (OLHI) announced that Mtre Stéphanie Robillard has been appointed as Executive Director and Ombudsman, effective July 2, 2024.

Gilles Loiselle, PC OQ, OLHI’s first Chair of the Board of directors passed away on September 29, 2022. We want to offer our sincerest condolences to Mr. Loiselle’s family and recognize his contributions to our organization. Between 2002 and 2005, Mr. Loiselle, brought his extensive experience as a journalist, public servant and federal minister to […]

The OmbudService for Life and Health Insurance has appointed Mtre Stéphanie Robillard to the position of Senior Deputy Ombudsman.

We are proud to announce our partnership with the Quebec Cancer Foundation (QCF). This strategic alliance will make it possible to enhance the daily well-being and financial security of people with cancer and their loved ones.

FOR IMMEDIATE RELEASE (TORONTO, 1 Nov 2021) – Lisa D.’s son has cerebral palsy, and his doctor recommended a treatment to help manage it. Her insurance company said it couldn’t cover the treatment. Lisa turned to the OmbudService for Life and Health Insurance (OLHI) for help and to access our free public service. We worked with her and her insurer to find a solution. In the end, her insurer covered the treatment.

OLHI and the Government of Canada are urging you to take immediate measures to return to Canada while flights are still available.

Canada’s independent insurance complaint resolution service appoints new Regional Head of Communications and Marketing for Western Canada

Please note our Toronto office is moving to a new location. Our new address is 20 Adelaide Street East, Suite 802, PO Box 29 Toronto ON M5C 2T6

The OmbudService for Life & Health Insurance (OLHI) announced today the appointment of Marjolaine Cantin to the newly created role of Senior Deputy Ombudsman, effective immediately.