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OLHI OLHI – Free, impartial help with your life & health insurance complaints

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Financial Literacy Month campaign aims to help Canadian Millennials with life and health insurance complaints

FOR IMMEDIATE RELEASE (TORONTO, 1 Nov 2021) – Lisa D.’s son has cerebral palsy, and his doctor recommended a treatment to help manage it. Her insurance company said it couldn’t cover the treatment. Lisa turned to the OmbudService for Life and Health Insurance (OLHI) for help and to access our free public service. We worked with her and her insurer to find a solution. In the end, her insurer covered the treatment.

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OLHI and the Government of Canada are urging you to take immediate measures to return to Canada

OLHI and the Government of Canada are urging you to take immediate measures to return to Canada while flights are still available.

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The OmbudService for Life & Health Insurance Enhances Focus on Western Canada

Canada’s independent insurance complaint resolution service appoints new Regional Head of Communications and Marketing for Western Canada

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We have moved!

Please note our Toronto office is moving to a new location. Our new address is 20 Adelaide Street East, Suite 802, PO Box 29 Toronto ON M5C 2T6

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The OmbudService for Life & Health Insurance appoints new Senior Deputy Ombudsman

The OmbudService for Life & Health Insurance (OLHI) announced today the appointment of Marjolaine Cantin to the newly created role of Senior Deputy Ombudsman, effective immediately.

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OmbudService for Life & Health Insurance appoints a new Chief Executive Officer and Ombudsman

The OmbudService for Life & Health Insurance (OLHI) announced today that its Board of Directors has appointed Mr. Glenn O’Farrell as Chief Executive Officer and Ombudsman. He will assume his functions in the Toronto office on August 19, 2019.

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Third independent review

OLHI’s third independent review has been completed and is being published on our Website to receive comments from interested parties, such as consumers, industry, regulators and the public at large.  Comments will be received in writing only at [email protected] and must be submitted by Tuesday, September 3, 2019.  Confidentiality of submissions is assured and comments […]

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OmbudService for Life & Health Insurance adds a new Western Canadian Board member

The Board of Directors of the OmbudService for Life & Health Insurance (OLHI) recently welcomed Mr. Geoff Plant as a new Board Member following their Annual General Meeting held in Toronto on September 13, 2018. Click here to read the release

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Edmonton office helping Canadians with insurance complaints – Edmonton Journal

OLHI has opened an Edmonton office in hopes of raising its profile with Western Canadians. Read the story in the Edmonton Journal.

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OLHI reports an increase in complaint volumes – Journal de l’Assurance

OLHI received over 2,600 complaints last year – an increase of 23% over last year, writes Journal de l’Assurance (French only).

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