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News 

Here for you – Assuris and the OmbudService for Life and Health Insurance celebrate decades of serving consumers

For immediate release (Toronto, November 24, 2022) – Assuris and the OmbudService for Life and Health Insurance (OLHI) have been working in the best interests of Canadian policyholders for decades.    This is Financial Literacy Month, and it is a perfect opportunity to remind Canadians that they can rest assured that OLHI is there for them […]

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Gilles Loiselle: in memoriam

Gilles Loiselle, PC OQ, OLHI’s first Chair of the Board of directors passed away on September 29, 2022. We want to offer our sincerest condolences to Mr. Loiselle’s family and recognize his contributions to our organization. Between 2002 and 2005, Mr. Loiselle, brought his extensive experience as a journalist, public servant and federal minister to […]

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OLHI appoints new Senior Deputy Ombudsman 

The OmbudService for Life and Health Insurance has appointed Mtre Stéphanie Robillard to the position of Senior Deputy Ombudsman.

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New partnership between OLHI and Quebec Cancer Foundation in support of health rights and critical illness insurance for people facing cancer

We are proud to announce our partnership with the Quebec Cancer Foundation (QCF). This strategic alliance will make it possible to enhance the daily well-being and financial security of people with cancer and their loved ones.

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Financial Literacy Month campaign aims to help Canadian Millennials with life and health insurance complaints

FOR IMMEDIATE RELEASE (TORONTO, 1 Nov 2021) – Lisa D.’s son has cerebral palsy, and his doctor recommended a treatment to help manage it. Her insurance company said it couldn’t cover the treatment. Lisa turned to the OmbudService for Life and Health Insurance (OLHI) for help and to access our free public service. We worked with her and her insurer to find a solution. In the end, her insurer covered the treatment.

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OLHI and the Government of Canada are urging you to take immediate measures to return to Canada

OLHI and the Government of Canada are urging you to take immediate measures to return to Canada while flights are still available.

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The OmbudService for Life & Health Insurance Enhances Focus on Western Canada

Canada’s independent insurance complaint resolution service appoints new Regional Head of Communications and Marketing for Western Canada

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We have moved!

Please note our Toronto office is moving to a new location. Our new address is 20 Adelaide Street East, Suite 802, PO Box 29 Toronto ON M5C 2T6

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The OmbudService for Life & Health Insurance appoints new Senior Deputy Ombudsman

The OmbudService for Life & Health Insurance (OLHI) announced today the appointment of Marjolaine Cantin to the newly created role of Senior Deputy Ombudsman, effective immediately.

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OmbudService for Life & Health Insurance appoints a new Chief Executive Officer and Ombudsman

The OmbudService for Life & Health Insurance (OLHI) announced today that its Board of Directors has appointed Mr. Glenn O’Farrell as Chief Executive Officer and Ombudsman. He will assume his functions in the Toronto office on August 19, 2019.

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